Try for free

FAQ

  1. Click on the Try for free button in the right upper part of our website
  2. You will see a new form made of 3 steps, where you fill in your company details, personal details, and you can also send invitations to your dispatchers via email. 
  3. That’s it. From now on, you can log in to your account with your email address and password.

Dispatcher

  1. In case you haven’t invited your colleagues while signing up, or you want to add a new dispatcher, you can do so through the menu Manage company located in the upper part of your Dashboard. By clicking on it, you will get to the details of your company.
  2. At the bottom, you can see a list of all the members of your team. In case you want to add a new dispatcher, simply click on the button Add new member, and type in his email address in the following field. By confirming, you will send the invitation to this email address.
  3. After clicking on the invitation link, your dispatcher can easily sign up to 4Carrier within your company.

Driver

  1. You can manage your drivers through the Fleet menu, located on the left side. After clicking, you will see the screen with your fleet details. 
  2. In the upper part, click on the tab Drivers, where you see the list of all your drivers. 
  3. You can add a new driver by clicking the button Add new.
  4. Once the driver is registered in 4Carrier, you can send him the invitation code for his Transportly Driver application. 
  5. The invitation code can be sent via email or text message. You can do so either directly in the list of drivers by clicking the button Send app activation code under the drivers’ details, or through the Manage company menu and clicking the same button. 
  6. When the driver receives the code, he can just copy it to his application and log in to his profile.

In the directory, you have 5 main types of entities: Customers, Carriers, Persons, Tags, and Addresses.

  1. Customer is a company, for which you execute transports and send them invoices for your services.

  2. Carrier is a transport company that carries out transport per your request.

  3. Person is a representative of your customer, who is responsible for the transports that you execute and are also the first contact in communication with the customer.

  4. Tags are keywords used to simply group similar customers, carriers and persons.

  5. Addresses are frequently used pick up or delivery addresses, that are saved in your Directory.

To search different items in the Directory, we recommend using the filter located on the right side of your screen.

In case one of your vehicles is not yet registered in your Transportly account and you want to connect it with a new transport, you have to first register it in the system. 
  1. Click on the menu Fleet located on the left side of your screen. 
  2. Under the Vehicles tab, you see the complete list of your vehicles. To add a new vehicle, simply click the button Add new. 
  3. Type all the details in the form and click Save.

In order to have any transport registered in Transportly 4Carrier, first, you need to have a customer in the system. There are two different methods to add a new customer.

Method number 1:

  1. Click on the menu Directory located on the left side of your screen.
  2. Under the Customers tab, you see the complete list of your customers. To add a new customer, simply click the button Add new.
  3. Fill in the customers’ details and click Save.


Method number 2:

  1. If you are working with a new customer, you can add them directly in the New order form.
  2. In the Contact Info section above the Customer field, click the + button – Create a new customer.
  3. Fill in the customers’ details in the Add company form and click Save.

In order to register orders in Transportly 4Carrier that you plan to carry out with external carriers, you need to have a profile of the carrier that will carry out the transport. There are two different methods to add a new carrier.

Method number 1:

  1. Click on the menu Directory located on the left side of your screen.
  2. Under the Carriers tab, you see the complete list of your carriers. To add a new carrier, simply click the button Add new.
  3. Fill in the carriers’ details and click Save.


Method number 2:

  1. If you are working with a new carrier, you can add them directly in the New order form when adding external transport in step 3.
  2. Step 3 – Transport – above the Carrier field, click the + button – Create a carrier.
  3. Fill in the carriers’ details in the Add company form and click Save.

This is entirely effortless for users currently on any of 4Carrier’s paid plans. When adding a company to the directory, you must enter the company’s name, and 4Carrier will fill in the rest of the information automatically. The database contains companies from all over the EU. In some exceptional cases, data may not be available to us. Therefore, the users remain responsible for the final check. 

When working in Transportly 4Carrier, you can willingly enter a new contact person for your customers and carriers in the directory. There are three possible ways to add a new Person (these are all equal).

Option number 1:

  1. Click on the menu Directory located on the left side of your screen.
  2. Under the Persons tab, you see the complete list of Persons from any Customer and Carrier. To add a new Person, simply click the button Add new.
  3. Fill in the persons’ details and click Save.


Option number 2:

  1. Click on the menu Directory located on the left side of your screen.
  2. Under the Customers and Carriers tabs, you see the complete list of your customers and carriers. Click on the customers or carrier, where you want to add a new person. You will get to the customers’ or carriers’ details.
  3. In the bottom part of the screen, there is a button Add person.
  4. After you click on it, you can type in the persons’ details in the form.


Option number 3:

If you have a new Person in an existing company, you can also add this person when creating an order. For the customer in Step 1, for the carrier in Step 3.

You can create a new order in Transportly 4Carrier by clicking on the Create order form, available either in the dashboard or in the Orders menu by clicking on the Add button. This will bring you to the New order form.

  1. Details – select the customer for whom you are carrying out the transport and fill in all the necessary details of the given transport. Then click the Proceed button to go to the next step.
  2. Route – enter dates and times in the fields, and add addresses for pickup and delivery. Then click the Proceed button again to go to the next step.
  3. Transport – choose whether it is internal or external transport. If it is an internal transport, select the vehicle, the driver and you can enter the amount of your expenses to calculate the profit. If it is an external transport, select the carrier with whom you will carry out the transport. You can also enter the amount of the expenses and add notes. Complete the entire order creation process by clicking the Save button. You can then export all the necessary information you filled out in the order in PDF format and send it to the carrier.

During the transport, you can easily monitor the status of the order in the Order detail.

  1. You can get to the detail either through your dashboard or via menu orders and transports.
  2. In the detail, you can see all the information about the order and transport(s). On the right side, there is a map, where you can see the location of the vehicle (when transport is active) or the trajectory of the vehicle (when the transport is finished). This applies only if the driver is using the Transportly Driver app.

Under the order header, there are 6 different types of records:

  1. Details include information about price, profit, cost, distance, dispatcher info, item description, special requirements, order notes, invoice reference and tags.
  2. Transports – record of whether it is internal or external transport, vehicles and drivers assigned to internal transport or carriers assigned to external transport.
  3. Documents associated with the order and uploaded to Transportly.
  4. Invoices for your services.
  5. Messages from your dispatchers and drivers.
  6. Journal – complete record of all waypoints and times when the driver or dispatcher, confirmed the status update of the transport.

In Transportly 4Carrier it is possible to share the order with your client, or anyone else interested.

  1. In the detail of the order, there is a button Share order.
  2. After you click on it, you will choose the language and this will bring you to the Share order form, where you can add recipients (email or text message), and the body of the message. It includes a special URL address where you can see the public view of the order. You can modify the message, or just click Send with pre-populated text.

Transport status or its tracking is active only as long as the driver has an active transport in the application, as soon as he finishes it, the client will no longer see the vehicle on the map.

In case you want to save any kind of documents connected to your business or separate transport, you can do so in Transportly 4Carrier.

  1. If you want to save the document to the detail of the order, you need to open the order detail, click on the Documents tab at the bottom, select the file on your PC and upload it.
  2. If the document is not associated with any of your orders, click on the menu Documents on the left side of the screen. There you can select the file from your PC and upload it.

All the documents will be visible either in the menu Documents or in the detail of the order.

For every order registered in Transportly 4Carrier, you can easily issue an invoice with the details you provided in your order.

  1. After the transport is finished, you can click on the button Create invoice located in the upper part of the order detail.
  2. When you get to the new form, you can see many fields, for information that might be necessary to issue the invoice. Some of the fields will be pre-filled by the information provided from the order. Your bank account number (IBAN) will be filled from your previous invoice.
  3. By clicking Submit you will issue the invoice in PDF, which you can either save or print.
  4. Transportly 4Carrier is validating some of the inputs and doesn’t allow the user to type in an invalid VAT number or bank account. If you make any mistake, you can easily come back and fix the invoice.

The invoice issued in 4Carrier is ready to be handed over to your accountant.

You can immediately send every invoice created in Transportly 4Carrier. There are two possible ways of sending an invoice to your customer.

  • Option no. 1.: In the details of the invoice, after issuing it, click on the button in the upper right corner and select send invoice. You then choose the language in which the email with the invoice in PDF format will be sent. The Send invoice form will open and you enter your customer’s email address in the Recipient field and click the Send button. You can modify the subject and message, or just click Send with pre-populated text.
  • Option no. 2.: Click on the menu Invoices located on the left side of your screen. You will see a list of all invoices registered in Transportly 4Carrier. Click on Actions in the last column and select send invoice. Then proceed to the next step in the same way as in Method no. 1.
  1. In the list of your invoices, you can easily change the status of the invoice and monitor the due date for payment.
  2. In case, that some invoices are not paid even after the due date, you can send a reminder to your customer. To do so, you just click on Actions and then Send a reminder.

The Admin user role has the highhest level of access and can manage everything:

  • View, create, update and delete orders.
  • Manage workspace data including assigning roles to other users
  • Manage billing and subscriptions.
  • View, create, update and delete customers, carriers, persons, tags and addresses.
  • View, create, update and delete all messages, waypoints and notes in journals.
  • View, create, update, set as inactive and delete vehicle data.
  • View, create, update, set as inactive and delete driver data. Admin can set notifications for drivers and send code / app activation code by SMS or email.
  • Lock and unlock orders.
  • View, upload, update, (download from a new tab) and delete all documents.
  • View, create, update, download and delete invoices. Admin can send invoices by email and send a reminder for overdue invoices.
  • View the dashboard and data displayed on the dashboard.
  • Import data about customers, carriers, contact persons and addresses.
  • Export data about customers, carriers, contact persons and addresses. Admin can export all orders, transports and invoices.


The Senior Dispatcher user role can:

  • View, create, update and delete all orders where they are assigned as a dispatcher.
  • View all other orders.
  • View, but not manage workspace data.
  • View, create and update clients, carriers, persons, tags and addresses.
  • View, create, update and delete messages, waypoints and notes in journals for transports where they are assigned as a dispatcher.
  • View messages, waypoints and notes in other transports.
  • View, create, set as inactive and update vehicle data.
  • View, create, set as inactive and update driver data. The senior dispatcher can set notifications for drivers and send the code / activation code by SMS or email.
  • Lock their own orders, only organization administrators can unlock them.
  • View, upload, update (and download from a new tab) all documents.
  • View, create and download invoices. The senior dispatcher can send invoices by email and send a reminder for overdue invoices.
  • View the dashboard and data displayed on the dashboard.


The Junior Dispatcher user role can:

  • View, create and update all orders where they are assigned as a dispatcher.
  • View, but not manage workspace data.
  • View, create and update clients, carriers, persons, tags and addresses.
  • View, create, update and delete messages, waypoints and notes in journals for transports where they are assigned as a dispatcher.
  • View, create, set as inactive and update vehicle data.
  • View, create, set as inactive and update driver data. The junior dispatcher can set notifications for drivers and send the code / activation code of the application by SMS or email.
  • Lock their own orders, only organization administrators can unlock them.
  • View, upload, update (and download from a new tab) all documents.
  • View and download invoices. The junior dispatcher cannot send invoices by email or send a reminder for overdue invoices.
  • View the dashboard and data displayed on the dashboard.


The Accountant user role can:

  • View all orders.
  • View, but not manage workspace data.
  • View data about clients, carriers, persons, tags and addresses.
  • View messages, waypoints and notes in journals.
  • View vehicle data.
  • View driver data.
  • View, upload, update (and download from a new tab) all documents.
  • View, create, update, download and delete invoices. The accountant can send invoices by email and send a reminder for overdue invoices.
  • View the dashboard and data displayed on the dashboard.

4Shipper is a digital collaboration platform designed to streamline the process of obtaining transportation quotes between shippers (e.g. manufacturers) and carriers. Shippers can quickly request quotes for their transportation needs, and carriers can bid on these jobs, making the process efficient and competitive. The platform supports both on-spot and contractual (tender) transports and all modes of transport.

You as a shipper submit requests for quotes (RFQs) detailing their transportation needs. These requests are then presented to your trusted carriers who can bid on them or accept the transportation directly (in case of contractual transports). The platform facilitates communication, offers pricing comparisons, and helps you select the best carrier for the job. Carriers are notified of new opportunities and can respond directly via the platform.

4Shipper is intended for shippers (primarily manufacturers) looking for efficient transportation solutions.

It’s also beneficial for any business needing logistics services, whether shipping goods domestically or internationally.

Large transportation companies (freight forwarders) use 4Shipper to help them cover peak periods when they need external help.

Submitting an RFQ is simple. After a successful registration that is completely free of charge, you fill out a form specifying your transport requirements – such as destination, type of goods, and preferred timelines – and submit it through the platform. Carriers then review the requests and submit their offers.

The platform offers various transport services, including road, rail, air, and sea freight. You can request services for small parcel shipments, bulk goods, specialized cargo, or temperature-controlled transport. It all depends on your network of trusted transportation partners.

You can set any length of the RFQ auction process. Typically, shippers can start receiving bids within minutes to a few hours, depending on the availability of carriers for the specific route and service type. Our built-in InstaOrder feature finds you a guaranteed price within seconds.

4Shipper is a private marketplace. This means that you bring in your trusted transportation partners. We can also connect you with carriers that other clients use if you need to expand your network.

Then, to select the best carrier for a particular job, you can compare quotes based on price, estimated delivery times, and your specific carrier ratings.

The platform provides filters and recommendations to help shippers make informed decisions.

No, shippers can submit RFQs and receive quotes from carriers without any cost. There are in-app purchases for some features, like the module for contractual transports (see your specific offer in the application).

Carriers are notified of new RFQs via email or platform notifications. They can view the details of each job via a unique link and submit a bid if the transport request matches their services. There is no need for carriers to register in the platform.

Carriers are charged 10€ (discounts may apply) per successful transport order (an order that gets done). Additional subscription plans may be available for carriers who want to access premium features, such as advanced bidding tools or analytics.

Yes, carriers can customize their profiles to highlight the specific services they provide, such as road freight, air cargo, or specialized transport. They can also set preferences for the types of jobs they want to be notified about.

There are no changes to the existing processes from your side.

After completing the transport, the carrier sends you an invoice.

We offer a sconto service for carriers. However, even with this service, there is no change for the shippers.

If a carrier needs to cancel an order, they should notify their shipper (you) immediately through the platform.

However, this has consequences on the shipper-carrier relationship (like it would have without the platform). Depending on the circumstances and agreements, penalties may apply.

To create an account, click on the Try for free button in the top right corner of this page. Follow the prompts to provide basic details about your business and complete the registration process.

Click the Forgot password link on the login page to reset your password. You’ll receive an email with instructions to reset your password.

Yes, shippers can edit or cancel an RFQ after submission, as long as no carrier has been assigned yet. If a carrier is already assigned, some modifications are still allowed, however, we strongly recommend to coordinate any last minute changes directly with the carrier (using the in-app chat for example).
Carriers can easily update their profile, service offerings, and all necessary details by following the link they received when they were invited in the platform.

Absolutely. At Transportly, we employ the latest encryption standards. We apply the latest security patches and keep our systems up-to-date to ensure all user data is secure and protected from unauthorized access. The data are encrypted at rest and during communication between users and the platform.

Your information is used only for the purpose of facilitating transport requests and ensuring smooth communication between shippers and carriers. We do not share your data with third parties without your consent.
Yes, users can request to delete their account and all associated data by contacting customer support. Once processed, all information will be removed from the system.
Yes, advanced user roles make it possible to smoothly integrate with existing company processes. Everybody is allowed to do and see only what they are supposed to.

Yes, 4Shipper offers customer support through email, phone, and live chat. Our support team is available to help with any issues or questions.

4Shipper offers faster turnaround times for quotes, a competitive bidding environment, and an easy-to-use interface, all of which make transportation procurement more efficient than traditional methods like phone calls or emails.

Having all transport details in a single platform allows for easy reporting and data analysis.

Yes, 4Shipper offers API integration for businesses that want to streamline their transport management processes with existing systems like ERP or TMS platforms.

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